Fully insured specialist biohazard, trauma and hoarder cleaning for homes, landlords and businesses — delivered with the professionalism, sensitivity and discretion the situation demands.
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When the situation calls for more than a standard clean, our trained team delivers safety, hygiene and peace of mind — every time.
Full PPE, sealed containment and Environment Agency-compliant disposal of biohazardous waste — so your property is handed back genuinely safe.
Many of our jobs follow a bereavement or crisis. We arrive quietly, listen carefully, and work with the sensitivity each family deserves.
£5m public liability, licensed waste carriage and ongoing accredited training — we bring the paperwork as well as the expertise.
We don't just remove the hazard — we restore the space so it's ready to live in, rent out, or hand back, often within a single day.
Every job is handled by a trained, DBS-checked technician with the right PPE, equipment and disposal routes for the situation.
Safe removal and decontamination of blood, bodily fluids and biological waste, with sealed transport to licensed disposal.
Discreet cleaning and restoration following accidents, suicides or unattended deaths — liaising with family, police and coroners.
Thorough post-incident decontamination once the scene is released — evidence-aware, insurance-compatible reports included.
Start-to-finish clearance of severely cluttered homes — respectfully sorting, disposing and deep-cleaning before handover.
Safe collection and disposal of discarded needles and sharp objects from homes, communal areas, commercial sites and public spaces.
Antimicrobial decontamination of affected rooms, carpets, subfloors and sanitaryware — odour fully neutralised, not masked.
Hot-water extraction for offices, HMOs, care homes, gyms and hospitality — out-of-hours scheduling to keep your operation moving.
Ceiling-mounted fans, ductwork, beams, light fittings and warehouse high-bays — full dust and debris removal at height.
Registered waste carrier service — tipping receipts, waste transfer notes and duty-of-care paperwork supplied as standard.
We work alongside the professionals who manage difficult situations, and directly with the families caught in the middle.
After a loss, accident or long illness.
End-of-tenancy biohazard & hoarder recovery.
Tenanted-property recovery & estate clearance.
Fast, discreet response for grieving families.
Crime scene decontamination post-release.
Direct invoicing & full reporting on claims.
Every property we handle leaves our care fully decontaminated and restored. These are a few (anonymised) examples of the work our team completes week in, week out.
Before
A hoarded property in Merseyside with years of build-up across the sanitaryware. Fully decontaminated and restored in a single day.
During
Full PPE, sealed-waste protocols and methodical room-by-room working. Every job is handled with the same discipline, however difficult the scene.
We make the process as simple and stress-free as possible — from the first call to the final walkthrough.
Call our 24/7 line or use our form. We listen without judgement, and respond the same day for emergencies.
We attend in unmarked vehicles, assess the scene, and give you a clear, written quote — no obligation, no surprises.
We complete the work safely and discreetly, then walk you through the restored space so you're fully reassured.
Short notes from families, landlords and local agencies after we've handled something difficult.
They were here the same afternoon, unmarked van, no drama. Handled my late brother's flat with such dignity — I honestly couldn't face it myself. A weight lifted.
We had a severely hoarded property after an elderly tenant passed. BioSure cleared, cleaned and had it ready to re-let in three days. Invoiced straight to the insurer too — brilliant service.
Compassionate and completely professional. The team explained every step, kept neighbours none the wiser, and followed up the next day to check everything was fine. Five stars.
BioSure is a family-run specialist cleaning business covering the whole of North West England and North Wales, trusted by families, landlords, funeral directors, letting agents and local authorities.
We founded BioSure because we saw too many people forced to confront a traumatic scene alone, or paying franchise prices for work that should be handled with more care. Every job is led by a trained, DBS-checked technician — and we treat your home the way we'd want ours treated.
Honest answers to the questions we hear most from families, landlords and professional partners.
All of North West England and North Wales — including Liverpool, Manchester, Chester, the Wirral, Warrington, Runcorn, Wrexham and surrounding areas. For emergencies we typically respond the same day.
Yes. Our phone line is staffed every day of the year including bank holidays. Call 0330 043 4811 and a member of the team will speak to you directly.
Very often, yes. Many buildings, contents and landlord policies cover specialist biohazard cleaning. We provide the detailed reports, invoices and photographs loss adjusters need, and we can invoice insurers directly so you're not out of pocket.
Absolutely. We handle full property clearance, deep clean, decontamination and waste disposal, and can coordinate with letting agents, insurers or next of kin. Typical turnaround is 1–3 days, and we provide all the duty-of-care paperwork for your records.
All technicians are DBS-checked, trained in biohazard handling, infection control, COSHH and working at height where required. We hold £5m public liability insurance and a registered waste carrier licence.
Biohazardous waste is double-bagged and sealed on site, transported in licensed vehicles and disposed of via Environment Agency-approved routes. You receive a waste transfer note as standard.
Every scene is different, so we offer a free, no-obligation assessment. Once we've seen the job, you receive a clear written quote — the price we agree is the price you pay, even if the work turns out to be harder than expected.
No. Our vehicles and uniforms are unmarked, and we are briefed on every job about the level of discretion required. Neighbours, colleagues or other tenants will not know why we're there unless you tell them.
Reach out for a free, no-obligation assessment. Whether it's an emergency or a planned job, we're here to help.
Every call is answered by a real person, in confidence. Whether you need us tonight or next Tuesday, we'll be ready.